Geacom Blog

At Althing Clinic in Austin, Minnesota, we’re breaking new ground in healthcare. Thanks to the innovative Phrazer/Kitsune technology, our clinic has become the nation’s first Civil Rights capable primary care service. This milestone isn’t just about implementing cutting-edge technology; it’s about transforming the patient experience, ensuring equitable care across language and cultural barriers, and setting new standards for efficient, accurate healthcare.

Civil Rights Capable Primary Care: A New Standard
Phrazer/Kitsune technology is empowering Althing Clinic to provide truly inclusive healthcare services. In Austin, where a diverse community speaks over 100 languages, Phrazer/Kitsune enables equal and dignified care for all. With instant language access and tailored communication, patients can confidently engage in their health journey, knowing their unique needs are understood and respected.

For the first time, our primary care clinic can bridge language and cultural divides seamlessly, supporting 103 languages with real-time, accurate interpretation. This means that everyone—no matter their native language or background—can access high-quality care and feel fully supported.

Accurate, Authored Patient Charting
Gone are the days of inconsistent charting and lost information. Phrazer/Kitsune’s patient-centered technology allows for accurate, authored charting directly from the patient’s own input, giving clinicians unprecedented insight and reducing potential errors. This technology ensures that each patient’s voice is directly represented in their health records, leading to a more personalized, responsive care experience.

This advanced charting not only improves accuracy but also significantly reduces administrative tasks for our providers. By automating and streamlining the documentation process, we’re empowering our staff to focus on what truly matters: delivering compassionate, hands-on care.

The Fastest Door-to-Door Health Service in the Nation
Phrazer/Kitsune has also made it possible for Althing Clinic to become the country’s fastest door-to-door health service. From check-in to consultation and treatment, the technology accelerates every step of the patient journey. Patients can engage with Phrazer/Kitsune upon arrival, provide essential information in a personalized, interactive format, and move swiftly through their appointment, reducing wait times and making their visit more efficient.

This streamlined approach is not only a convenience—it’s a game-changer for patient satisfaction and clinic capacity. By optimizing workflows, Althing Clinic is able to serve more patients with less waiting time, ensuring that each individual receives timely, quality care.

Expanding Access and Growing with Phrazer/Kitsune
With this foundation, Althing Clinic is poised for growth and expansion. Our success in providing inclusive, efficient, and accurate care is leading the way for more clinics to integrate Phrazer/Kitsune and embrace the future of equitable healthcare. Althing’s continued expansion with this technology means that our model can be scaled to other locations, benefiting more communities with the same commitment to inclusion and quality.

At Althing Clinic, we’re proud to be setting a new benchmark in healthcare that prioritizes patient rights, accurate documentation, and fast, accessible service. With Phrazer/Kitsune, we’re proving that advanced technology and compassionate care can—and should—go hand in hand.

Stay tuned as we continue to innovate, grow, and make history with Phrazer/Kitsune!

The misrepresentations in the market regarding the use of consumer systems for broad medical uses has increased dramatically over the past 9 months. This is stunning since the products in question totally lack infectious disease safety, HIPAA certifications and would be a roadmap for the greatest increase of health disparity in the history of US healthcare.

This topic has been addressed in prior blogs and in special videos produced by GeaCom that debunk the myth that this approach is appropriate, safe, effective, less expensive or even legal but it seems the battle continues. Here is another approach in the form of 10 key questions to ask before considering consumer platforms a reasonable approach to modernized healthcare:

1. How would you plan to meet or even approach infectious disease standards? One transmission, just one, can lead to irreversible tragedy. Notice what happens when frontline healthcare staff becomes effected for example.
   
2. Does it seems that the wealthier will have better devices and therefore better access? Mobile devices have a price tag exceeding $800 each and not everyone has the same versions, OS, platform or capabilities. With over 20 versions of operating systems running, how do you think these solutions will standardize?
   
3. How will this effect continuity of care? Networks are expensive, unreliable and not capable of mission critical service. Many network service are limited to less than 1GB (this can be consumed in one visit) and many network services ‘throttle’ bandwidth.
   
4. Since virtual health applications are 1:1 use cases how do you think this sort of approach scales? There is a physician and nurse shortage that is progressively getting worse.
   
5. How will the additional cost of secure data entry be accounted for in the consumer model? Phones and consumer systems are not connected to the Electronic Medical Record and there are security concerns.
   
6. How would consumer models address vital Civil Rights requirements? Language services on live calls is fraught with error and cost.
   
7. Will healthcare also be distributed unevenly based on private network companies business models? Rural America has limited cell and WiFi capabilities.
   
8. How do you account for the high risk, high cost groups? The elderly, vision impaired and low literacy make up the bulk of healthcare consumption but all have little or no ability to work with consumer devices.
   
9. How do you deal with producers who do such nefarious things that would effect health outcomes? Consumer device makers such as Apple and Samsung have been found guilty, in court, of purposefully slowing devices to incentivize purchase volumes.
   
10. How are would you ensure vital security to legal standards? Consumer systems are nearly 100% hacked and exploited. Each has 1000s upon 1000s of examples of data exploitation. The systems are literally designed to share user locations and data making HIPAA activities impossible.

The above is only a partial list of simple examples of the impossibility of the consumer model but if you can’t address even these effectively then you can’t recognize a path to establish this model.

Absolutely not.  You can’t start an equity path from a platform manufactured in a communist country employing forced labor.  100% of the patient engagement systems that are not Phrazer/Kitsune are developed in countries with horrible human rights records.

You can’t have privacy on a platform designed to productize users.  100% of consumer devices are designed to monetize users by sharing their data, without permission, openly and unethically.  

You can’t support local economy and healthcare stability by sourcing from a company that doesn’t pay taxes in your country.  Apple, Samsung and many others are not U.S. Companies and they utilize extensive loopholes to avoid paying taxes.    The very taxes that help support infrastructure and medical systems are the ones Apple and Samsung avoid.

Why is there not an immediate and complete transition the proven CITE Systems in the market resulting in legendary commercial success?  All claims are true, so why do people still suffer the legacy failed service realities?  The answer is deep in human nature and insidious.  Human resistance to change operates in an inconspicuous and seemingly harmless way but actually comes with grave effect to humanity.  With all things well designed, applied and proven, the innovator still has work ahead in the form of change management.   

Patients Don’t Respond Well to Change

Society has its engrained standard expectations, long established, that it is reluctant or even unable to shrug off.  What if your physician walked into the examination room in cutoff jeans and a tattered t-shirt?  More seriously though methods of care are antiquated, absurd, but somehow still sustain as natural and ongoing, against all logic and reason.  The established healthcare process for example itself is absurd but broadly expected and generally demanded.  Processes of waiting, paper work, waiting, being disconnected, etc. are a routine.  Appearance of facilities, doctors, nurses, care rooms and more remain generally unchanged for the past 150 years.  Some of these standards are partly to blame for the fact that medical error is the #3 killer in North America or has massive inequities and we all know it but somehow push these facts to the back of our minds.  Going to the hospital can and often does make health issues worse or even introduces new issues due to standardized methods and yet, demand these and go back for more.  And despite the need and call for it, any change to the established process does seem to cause challenge to the patients.  When ongoing healthcare problems seem to be amorphous and vague, the “new change” has always been automatically suspect and provides a specific thing to point to as the reason for the vague issues.  

Staff doesn’t Easily Accept Change

The “I go to work, I do my job well, I’m good at it, I go home and ultimately I get paid.” mantra is pervasive.  Knowing something is wrong with the care model is also demanding a form of special self awareness from staff.  Any light shown on the ongoing issues, specific to patient and staff engagement, can and often does get taken as a reproach.  Cognitive dissonance is real and deeply rooted in the healthcare space.  Like the patient, staff is often looking for something specific to point to for explaining the issues pervasive in healthcare; and nothing is easier than the most recent change.  GeaCom’s experience is that our innovations create objectively positive patient results, staff champions and oddly some staff detractors.  Complaints are always louder and more urgent than compliments and accomplishments.  The health outcomes should be all that matters to commit to CITE Solutions and then those uneasy with change should participate in molding it to their best application ideas rather than expend energy to support failing status quo.  The “I go to work, I do my job well, I go home and ultimately I get paid.” mantra comes to play when detractors point out that it feels like their being asked to do something more and not getting remunerated for it or that the new thing threatens their perceived value (it seems easier to not change).

The System is Change Resistant

Budgets, infrastructure, architecture, habits, processes, billings and more are designed for the status quo.  The top fifty medical suppliers are all top 100 largest business interests in the world.  Do you suppose these fat cats are interested in change or ethics?  These suppliers spend $100s of billions on keeping the status quo.  From the sellers of furniture and beds to the legacy suppliers of patient education and entertainment they fight to keep the status quo, they help design the buildings, fund the medical schools, establish the supply chains and all things that make the economic of healthcare the mess they are.  Somehow, the administrators and staff know this but surrender to the cost and challenge of change being too high.

Examples of Recent Change

A space unwilling and unable to change had the Affordable Care Act (ACA) foisted upon it to bring modernized medical records, improved community health, streamlined billing and other modernization initiatives to play through legislation.  To make these changes the Federal government had to mandate it and provide trillions of dollars to press it into play (like a bribe).  Many of these changes objectively had to happen.  The results you know; fighting, rejection, political turmoil, wasted funds, a desire to go back to the way it was and a total ignoring of the reality of issues and failures the market faces.  Anger and rejection are simple human responses especially when it comes to change.  Look to the strength of complaints regarding change due to ACA and measure that against the responses to learning medical error is the #3 killer or that inequities based on race are pervasive, or the myriad of other real concerns that cause deep daily suffering and you’ll see the absurdity pointed out here.  People fight change harder than they fight for justice, for morality and for innovation.

This blog outlined the high level reality of change resistance but for more detailed reasons, search these topics:

Inequities in healthcare

Total national healthcare budget

Error rate in healthcare

Doctor and healthcare staff burn out

EMR inefficiencies

Cognitive Dissonance in Healthcare

Civil Rights amendment

American’s with Disabilities Act

Healthcare resistance to change

Change management strategies

These searches should have you driving into interesting and shocking directions on the topic.

Creating the world’s best of anything valuable is an extremely rare accomplishment.  Celebrate, but know the journey to commercial success is is still ahead and non-trivial.

Before diving into this, first, let’s tick off the objective, proven facts so that there is clarity on the proven claim of being the best, most ethical, most economical and safest medical engagement platform and solution:

• CITE is hard science and proven the most effective method of complex human interaction
  • Communication, Information Theory Empowered technologies have the full weight of strong scientific validation, proven efficacy and unparalleled results.

• Phrazer/Kitsune is proven the best medically qualified patient/staff engagement hardware
  • In bench tests it is faster than the iPad, it is antimicrobial, rugged, totally single source data secure, is more cost effective and in application more stable, accepted and effective.

• CITE Systems on Phrazer/Kitsune are the only capable of global language coverage
  • Proven in over 20,000,000 validated market engagements the solution has the greatest demographic coverage, highest accuracy and most adaptive engagements. It objectively engages any demography better than alternatives.

• GeaCom’s is the only solution capable of meeting Civil Rights requirements
  • The Constitution is clear (as is the American’s with Disabilities Act), on the U.S.’s commitment to equity.  CITE Systems are the only to have been validated to achieve the regulatory requirements.

• Application of CITE System is the most economical
  • There is no training required for patients, minimal for staff and the platform is the most interoperable.  Implementation, benefits from novel self generating networks (takes mere days to successfully bring up), it meets regulation and generates new revenue while offing never before possible benefits.

There is more to be shared on the special value but the fact is that GeaCom has produced the highest performing medical engagement hardware, providing the most safe and secure engagements, equally applied to any demographic, resulting in significantly improved efficacy without massive costs and efforts.  Proofs, medical trials, bench tests, self evident performance realities and other validations are available to fully qualify the above assertions.  This begs the question:  why is this not an immediate wildfire adoption in the market?  Because change, especially holistic change, to fundamental, foundational social structure is the hardest known change to mankind.  In the next blog entry here will dive into the realities faced. Also available in the general Phrazer/Kitsune blog is a more insight 🙁https://www.myphrazer.com/manage.numo?module=blog&component=display&show=post&id=63).

The promise of AI is access to deeper, more sophisticated information, unencumbered by human flaws, to empower staff to make improved diagnostics and care decisions.  The most effective use of machine enhancement today is in image reading (machines don’t have ‘form blindness’ or detail limitations).  Generally removing human limitations and prejudice seems sensible… but, perfect knowledge is of no value without perfect application.  How does AI matter if it has no functional ability in practical application to ensure addressing:

• Bias (confirmation, racial, agism, social, etc)
• Patient Performance
• Trust
• Comprehension
• Capability to Adhere to Care Plan (Compliance)

To be inhuman comes with new insights at the cost of natural human factor benefits.  So your AI helps you know, based on data (demographics, symptoms, outcomes, etc.) what the “best” direction to take is… so, now what?  Someone, somehow ultimately must apply the AI knowledge as an authoritative flawed human to flawed patients.  How do we make the ‘last mile’ work? The answer is CITE; the most important factor of AI application.

GeaCom owns the patents and experience related to effective human decision making, likelihood of successful treatment adherence, informed by patient culture, and CITE realities.  To learn more, contact the world experts at GeaCom.

Proper language and culture engagement is objectively ethical, urgent and required for indigenous populations.  Of course having these issues even to this day is a global embarrassment and must be addressed ASAP.  The ongoing cultural disrespect and medical disparities only compound with further delays.

GeaCom is pleased to be the world’s most culturally experienced, effective MedTech innovator.  Expertise with “orphaned” unwritten languages and isolated cultures is a point of pride for GeaCom.  There is only one company with the experience, track record, science, technology and commitment for success in addressing this tragic ongoing societal failure.

Legacy methods of equal engagement and attempts at disparity resolution for indigenous populations have all failed fantastically.  There is only one proven method to address this moral imperative and that is the CITE Method.  There is only one Company with the experience and track record with indigenous populations and that is GeaCom.  There is only one CITE Solution available and… of course it is Phrazer/Kitsune.

To learn the detailed rollout of proven CITE engagements for Indigenous populations, contact GeaCom leadership.

Why GeaCom Exists:

GeaCom provides pathways to harmonize patient, staff and system performance through innovative CITE Solutions. We are the leading innovator for health delivery methods on a foundation of science, ethics and appropriate technology.  GeaCom’s solutions define a new era of healthcare with total equity, quality and continuty. GeaCom empowers all patients, staff and healthcare institutions to enter the future of healthcare by eliminating broken health systems that unequally treat people at the most vulnerable and vital points in their lives. GeaCom seeks to collaborate with excellent health workers of high personal quality to best employ CITE Solutions as the method foundation for the future of healthcare.  Because it is the most tragic universal system failures and the most important endeavor to address.  Right now, this instant and each following until change comes, patients suffer on our watch, waiting for empathy, innovation, change.

GeaCom Values:

• Science – as a foundation for reliable, repeatable and replicable experience
• Equity and Civil Rights – as the driving forces for a new era of healthcare
• Quality – as people and concepts of value deserve special levels of quality
• Take bold steps to change the status quo that is harmful to people

GeaCom’s Vision and Goals:

• Become a source of intelligent collaboration and strategic diversity to combine for stunning innovation
• Reinvent the broken inequitable health system of the past with a more equal, effective future model
• Provide the highest level of ethical behavior and performance in the market (fair labor, trade, pricing)
• Provide empowering solutions to patients and staff
• Provide solutions to improve interpersonal skills and effectiveness of healthcare workers
• To influence the intercourse between patient, staff and system performance to improve experience
• To create a realtime, adaptable and interoperable influencing system for improved efficiency, equity and health outcomes